How to Choose a Basement Waterproofing Company

You have water seeping into your basement, and now you have decided to do something about it. Where do you begin as a potential buyer of a basement waterproofing service? There are so many companies offering a service that is certain to repair your problem. How do you get the most value for your dollar? How can you believe all the promises of the seasoned salesman?

Realistically, this will be based on your understanding of how water is entering your basement. In my experience, it has always been the questions that I did not know to ask that got me into the most trouble. Speaking to my recruiters many years ago, they answered every naive question I asked. However in hindsight, I wished I had known differently thus asking different questions to net a different outcome. The same is similar to the homeowner seeking a resolution to fixing their basement water problem.

Honestly, beginning in this business, it took several years to understand the repair end and to be able to speak with confidence on how water enters a basement and thus the solution for its repair. Even 30-plus years later, I will always be a student. The homeowner doesn’t have 30 years to gain the knowledge so outside factors need to come into play when it comes to selecting a basement waterproofing company.

Here are some questions to ask when you need basement waterproofing:

How long have they been in business? Keep an eye on the Yellow Pages. Some companies come and go, or change their name from year to year. Stick with someone who’s been around for a while.

Are they a franchise? Often franchises offer in-depth support; however, it is still the constitution of the local franchise owner that will determine the length of your warranty. Once a local franchise dissolves, then so does your warranty.

Does the company have its own work crew? There are still some that sub their crews out. I hired a subcontractor once. After one hire, I realized why they were struggling for business and considered that a lesson learned.

What does their warranty read like? Most companies doing 100 linear feet of work will warranty the same 100 linear feet for warranty. But what about the rest of my square footage, certainly most basements exceed 100 square feet in size. What about the walls for seepage? That won’t happen either.

With a full Basement Waterproofing, Inc. contract, we warranty all the walls below grade as well as the entire basement floor, all of it. The homeowner needs to think these things through when he is trying to save a $1,000 by hiring a less-than-scrupulous contractor – and one who doesn’t offer a warranty. Basement Waterproofing, Inc has 30 plus years in this business alone, we are A+ rated with the BBB and come highly recommended by Home Advisor. Let us save you the 30 years – and help solve your basement concerns today.


  1. Hannah Neilson on January 3, 2018 at 12:33 am said:

    I appreciate your tip for checking how long a waterproofing contractor has been in business. It would be good to consider this because it would be a mark of their experience. My sister is looking for someone to help waterproof her basement after a recent flood, so she’ll have to consider how long they have been around.

  2. Deb Pearl on March 16, 2018 at 1:32 pm said:

    Thank you for all the tips on how to choose a basement waterproofing company. I have had a lot of little floods, and I really want to make sure that my basement is waterproofed before it happens again. I really like your tip about choosing someone who has been around for a while. They would have the experience to know what to do for my basement.

  3. Ashley Turns on March 21, 2018 at 11:29 pm said:

    My husband and I are planning on waterproofing our basement as part of some of the renovations we are doing, so we are wondering how to find the best service to help us. So I like your suggestion to find a business that has been around for a while. We’ll definitely have to hire a basement waterproofing service that has been in business for at least a few years.

  4. Derek Dewitt on July 23, 2018 at 1:50 pm said:

    My wife and I want to finish our basement this summer, so thanks for the tips on choosing a waterproofing company. I like your point about asking the company how long they’ve been in business. We’ll be sure to choose someone that has been in town for a long time so we know they are trained.

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